If you are reading this blog I’m pretty sure you have already experienced some WebRTC calls.
And how was the quality of the audio? And the video? Typically the answer to this questions is somewhere between pretty good to great. Things get more complex when call needs to exist the WebRTC protected island. Time to discover why.
What to look for at Enterprise Connect 2015
I will soon arrive at Orlando for Enterprise Connect. What should we expect from this event?
The conference tracks are a good indication for what to expect and more importantly a good reflection of market trends.
“Please, go away” by Seth Godin is Not About Technology
On Sunday this week Seth Godin published a post titled Please, go away. It talks about what we all feel when contacting customer care. Hard to get to a live agent. Hard to get professional.answers