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Cisco Adds Another Piece to its Enterprise IT Puzzle

October 24, 2017 / in Markets & People, SD-WAN / Add Comment

Cisco Adds Another Piece to its Enterprise IT Puzzle

Although Cisco has a very strong position in the UC market, its strengths are mainly in UC of the past (on-premises deployments and telephony focused).
The acquisition of Broadsoft will help Cisco to better compete in the next generation cloud UC and team collaboration.
Overall a strong move of Cisco to help it compete with its rivals such as Microsoft and Slack.

Tagged With: Broadsoft, Cisco, SD-WAN, Slack, Team Collaboration, UC, Viptela

What’s Cooking at Amazon for UCaaS and WebRTC?

February 14, 2017 / in Markets & People, VoIP / Add Comment

What’s Cooking at Amazon for UCaaS and WebRTC?

Amazon is working on a WebRTC based UC service, Yet another UC service? An API platform for developers? Here is the Amazon WebRTC and UCaaS menu.
What threats do these new services by the largest public cloud provider impose and are there any opportunities?

Tagged With: Amazon, PSTN, SIP, UC, UCaaS, WebRTC

OTTs Combining WebRTC with SD-WAN – a New Headache for Operators

November 8, 2016 / in Markets & People, SD-WAN / Add Comment

OTTs Combining WebRTC with SD-WAN – a New Headache for Operators

SD-WAN strengthens the position of OTT hosted UC providers vs. the incumbent operators as it makes the operators’ advantage of owning the network less valuable. SD-WAN reduced the operational cost associated with providing hosted UC in high quality as it removes the need for MPLS. Combined with WebRTC, adding real-time communications as a feature to existing SaaS applications has never been easier.

Tagged With: MPLS, OTT, SD-WAN, UC, WebRTC

The Drift from Closed Services to PaaS Continues

July 13, 2015 / in Markets & People, VoIP / Add Comment

The Drift from Closed Services to PaaS Continues

Unify announced the availability of APIs for their Circuit collaboration platform opening it for the general public of developers. This is not the first time we see closed WebRTC based collaboration platforms in the cloud open up for developers. What drives companies to make this kind of shift and does it pay off? UC vendors need to reinvent themselves, abandon the term UC

Tagged With: Avaya, Bistri, Circuit, Cisco, Microsoft, Team Collaboration, UC, Unify, WebRTC

WebRTC Based UC for Service Providers – An Interview with Elena Carstoiu from 4PSA

June 8, 2015 / in VoIP / Add Comment

WebRTC Based UC for Service Providers – An Interview with Elena Carstoiu from 4PSA

The announcement of 4PSA back in April caught my attention because of 2 things: 1) A small vendor competing with the large ones in the crowded space of UC for service providers where many other small vendors failed. I was interested to learn about their special twist. 2) The mix of interesting ingredients: WebRTC, Big Data, search and analytics. I just had to know more.

Tagged With: 4PSA, Analytics, Big Data, Elena Carstoiu, Interview, Search, UC, WebRTC

What to look for at Enterprise Connect 2015

March 15, 2015 / in Markets & People / Add Comment

What to look for at Enterprise Connect 2015

I will soon arrive at Orlando for Enterprise Connect. What should we expect from this event?
The conference tracks are a good indication for what to expect and more importantly a good reflection of market trends.

Tagged With: Cloud, Contact Center, Enterprise Connect, Mobility, SIP Trunking, UC, Video, WebRTC

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Amir Zmora

Amir Zmora

Blogging about new technology trends and their impact on markets and people.

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