On Sunday this week Seth Godin published a post titled Please, go away. It talks about what we all feel when contacting customer care. Hard to get to a live agent. Hard to get professional.answers
OpenWebRTC: An Interview with Stefan Alund
Even though the known implementation of WebRTC is the open source coming from Google, it is not the only implementation. This interview is with Stefan Alund from Ericsson who is heading the team behind OpenWebRTC
Why Airline Fee Model Will Kill Innovation
Imagine how the web and the services running on it would look like if sending packets was like sending a letter. Priced in a similar model, you would pay for the size, weight and the priority in which you want your packets to be delivered in.
The WebRTC Mobile Challenge
Making WebRTC run nicely on mobile is still a challenge. There are different options for doing this and they vary based on specific needs, device type and OS.
WebRTC Conference 2014 In Review
Last year when I spoke with some large vendors and service providers, a common answer to “What are you doing with WebRTC?” was – “We are looking at it”.
Service Provider Revenue Not Under The Streetlight
Service providers are taking different approaches in their struggle with revenue reduction and the shift of services to OTTs. Many are implementing a few strategies […]