In late October I published a survey about messaging applications. It is time now to look at some of the results. Full report on the results are shared upon request.
Customer Service: Technology is not the problem
United Took My Weekend Flight delays are nothing to write about, it happens to all of us, we hate it but we just learn to […]
Messaging Apps: What Is Your Take On Them?
But then man created group chat and the rest is history.
Asymmetric Business Models in WebRTC
Vision Mobile released an interesting report about asymmetric business models and how they are the secret weapon of software companies. I consider this as one of the better reads I had lately. Interesting to see how WebRTC plays here.
The Must Haves for Disruptive Innovation
Problem is with achieving disruptive innovation in large companies because it usually contradicts their focus and DNA. Having said that, the solution is not to pour piles of money on a group that would sit in a cool office, eat pizza and think “out of the box”.
Disruptive Innovation vs. Sustaining Innovation
The definition of these 2 terms is radically different and the type of companies that have good chances to succeed in each of these is…. well, very different as well.
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